Privacy Policy
This Privacy Policy explains how Lunova Select collects, uses, and shares your personal data when you visit our website or make a purchase. By using our website, you agree to the practices described in this policy.
Collection of Personal Data
When you visit our website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. Additionally, we collect information about the pages or products you view, how you navigate to our site (e.g., through search terms), and your interactions with the website. This data is referred to as "Device Data."
When you make a purchase or attempt to make a purchase, we also collect "Order Information," including your name, billing and shipping address, payment information (e.g., credit card, PayPal, Klarna), email address, and phone number.
Together, we refer to Device Data and Order Information as "Personal Data."
Use of Your Personal Data
We use your Personal Data to:
- Process and fulfill your orders (e.g., payments, shipping, order confirmations).
- Communicate with you.
- Review orders for potential risks or fraud.
- Provide relevant information or marketing content related to our products and services.
Device Data helps us:
- Detect risks and fraud (e.g., through IP address monitoring).
- Improve and optimize our website by analyzing user behavior and assessing the effectiveness of marketing campaigns.
Sharing of Personal Data
We share your Personal Data with trusted third parties to improve our services:
- Shopify: Our e-commerce platform provider. You can find more information about their privacy practices here.
- Google Analytics: Helps us understand user behavior on our website. More information about Google's privacy practices can be found here. You can opt out of Google Analytics here.
We may also share your data to comply with legal obligations, respond to court orders, or protect our rights.
Behavioral Advertising
We use Personal Data to send targeted advertisements or marketing messages. For more information, please visit the Network Advertising Initiative.
You can opt out of personalized advertising via:
- Facebook Ad Preferences
- Google Ads Settings
- Bing Ads Settings
Additionally, you can opt out through the Digital Advertising Alliance.
Do Not Track Signals
Please note: If your browser sends a "Do Not Track" signal, we do not alter our data processing practices in response.
Your Rights
If you are a resident of the EU, you have the right to:
- Access your stored Personal Data.
- Correct, update, or delete your Personal Data.
To exercise these rights, please contact us at info@lunova-select.com.
Data Retention
When you place an order, we retain your Order Information for our records unless you request its deletion.
Minors
Our website is not intended for persons under the age of 13.
Changes
We may update this Privacy Policy to reflect changes in our practices or to comply with legal requirements.
SMS Marketing
We respect your privacy regarding our SMS marketing service. We collect information to send you order updates, reminders, and promotional messages. Our website uses cookies to track cart abandonment and set when SMS reminders are sent.
Contact
For further information about our Privacy Policy, questions, or complaints, please contact us at:
📧 Email: info@lunova-select.com
Thank you for trusting Lunova Select!